Privacy Policy k7777 —
Data Protection & Information Security

1 Introduction and Scope of This Privacy Policy

This Privacy Policy ("Policy") is published by k7777 ("we", "Platform" or "k7777") and describes the personal data protection practices followed by the platform in handling information of users who access and use our services on the k7777 website.

K7777 is fully committed to protecting the privacy of every individual who interacts with our platform. In this digital age, privacy is not merely a choice — it is a fundamental right of every user, and k7777 takes this responsibility very seriously. We ensure that every decision related to data collection and processing is made with care, placing user interests and security above all else.

This Policy applies to all users of the k7777 platform, including casual visitors, prospective members, and active registered members. It covers all personal data collected through the website, mobile app, customer support services, and any other communication channels operated by k7777.

By accessing or using any part of the k7777 platform, you acknowledge that you have read and understood this Privacy Policy. Please read this document carefully before registering or using our services.

2 Types of Personal Data We Collect

K7777 only collects data that is strictly necessary to operate the platform securely, meet regulatory requirements, and deliver the best possible service to members. The following are the categories of data that may be collected:

We do not collect sensitive personal data such as health information, religious beliefs, political views, or biometric data unless it is specifically required for identity verification purposes for which you have given prior consent.

In some cases, we may also receive data about you from legitimate third-party sources, such as identity verification agents, payment service providers, or fraud prevention databases — solely for the purpose of verifying the accuracy of information you have provided to us.

3 How We Use Your Personal Data

All data collected by k7777 is used for clear and legitimate purposes. We will not process your data for any purpose other than those stated here without notifying you in advance and, where required, obtaining your consent.

• Account management: Creating, managing and maintaining your account so you can log in, play and make transactions seamlessly.
• Identity verification (KYC): Verifying that all members meet the minimum age requirement and that the identities provided are genuine, as part of compliance with industry standards.
• Payment processing: Processing deposit and withdrawal transactions securely and efficiently through trusted payment service providers.
• Security and fraud prevention: Identifying and blocking suspicious activity, protecting your account from unauthorised access and ensuring platform integrity.
• Customer support: Responding to enquiries, resolving complaints and providing you with effective technical support.
• Regulatory compliance: Meeting applicable legal obligations and reporting requirements, including anti-money laundering (AML) requirements.
• Platform improvements: Analysing usage patterns in aggregate to improve platform performance, design and content for a better overall experience.
• Marketing communications: Sending information about promotions, offers and platform updates — only to members who have given consent to receive such communications.

4 Data Sharing and Disclosure to Third Parties

K7777 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. However, in operating the platform, we may need to share certain data with selected third parties under limited and controlled circumstances.

Categories of third parties that may receive your data and the reasons why:

• Payment service provider: DuitNow, Touch 'n Go eWallet, FPX, GrabPay, and partner banks — to securely process your deposits and withdrawals.
• Identity verification agents: Certified third-party KYC provider for identity document verification for compliance purposes.
• Gaming software provider: Gaming technology companies that operate games on the k7777 platform may receive session data required to process game outcomes.
• Cloud infrastructure provider: Cloud computing services used to store and process platform data securely.
• Statutory authority: Government agencies or regulatory bodies when required to do so by law, court order, or valid legal process.

All third parties working with k7777 are required to comply with strict data protection standards and are only permitted to use received data solely for the purposes specified in their service agreements with k7777.

5 Data Security and Protection Measures

Protecting your personal data is k7777's highest priority. We continuously invest in the latest security infrastructure to ensure your information remains safe from unauthorised access, disclosure, alteration or destruction at all times.

Technical security measures implemented by k7777:

• 256-bit SSL/TLS encryption for all data transmitted between your device and k7777 servers
• Database-level data encryption for stored personal information
• Role-based access control (RBAC) ensuring only authorised staff can access specific data
• Two-factor authentication (2FA) for internal staff access to sensitive systems
• Real-time security monitoring with an intrusion detection system (IDS)
• Security audits and penetration testing conducted periodically by independent experts
• Encrypted data backups stored across multiple locations on a regular basis
• Mandatory cybersecurity training for all k7777 staff who handle user data

While k7777 takes every reasonable measure to protect your data, no security system is entirely foolproof. You also play an important role by using a strong password, not sharing your login credentials, and promptly reporting any suspicious activity to our support team.

6 Cookies, Tracking Technologies and Your Choices

K7777 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse how our platform is used. Cookies are small text files stored on your device when you visit our website.

Types of cookies used by k7777:

You can manage your cookie settings through your browser settings at any time. Please note that disabling essential cookies may affect platform functionality. For more information on managing cookies, refer to your browser's help documentation.

7 Your Rights Regarding Personal Data

As a k7777 player, you have the following rights regarding your personal data that we hold. k7777 is committed to making it easy for you to exercise these rights quickly and without any unnecessary barriers:

To exercise any of the rights above, please contact the k7777 support team via live chat or email. We will endeavour to process your request within 30 business days. For complex requests, this period may be extended to 60 days and we will notify you if that is the case.

8 Data Retention and Deletion

K7777 does not retain your personal data for longer than is necessary for the purposes for which it was collected, or as required by applicable laws and regulatory obligations.

General data retention period guidelines at k7777:

• Active account data: For as long as your account remains active and for the required period following account closure to meet regulatory requirements.
• Financial transaction records: A minimum of 7 years as required by applicable law and AML standards.
• KYC documents: Retained for the period stipulated by the relevant regulatory authority from the date of last verification.
• Support communication data: 3 years from the date of last interaction for reference and service quality improvement purposes.
• Security and audit logs: 12 months for standard access logs; longer for logs related to ongoing security investigations.
• Anonymised analytics data: May be retained for a longer period as it is no longer associated with your personal identity.

Once the applicable retention period has expired, your data will be securely deleted or permanently anonymised so it can no longer be linked to you.

9 Cross-Border Data Transfers

In operating a platform that leverages global-standard technology infrastructure, your personal data may be transferred to and stored on servers located outside your country of residence. k7777 ensures that any such data transfers are carried out with adequate safeguards.

When your personal data is transferred across borders, k7777 ensures that protection equivalent to the standards set out in this Policy is upheld through mechanisms such as:

• Binding data processing agreements with all third parties that receive your data
• Use of recognised model contract clauses for international data transfers
• Selecting cloud service providers with internationally recognised data security certifications
• Regular data protection impact assessments for every cross-border data sharing arrangement

If you would like to learn more about the mechanisms used to protect your data during cross-border transfers, please contact the k7777 support team.

10 Amendments to This Privacy Policy

K7777 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or changes to the services we offer.

For any amendments deemed material or significant, k7777 will notify you via your registered email at least 14 days before the changes take effect. For minor amendments, a notice will be displayed on this page along with the latest update date.

Continued use of the k7777 platform after the effective date of any amendment to this Policy constitutes your acceptance of the updated Privacy Policy. If you do not agree with the amendments, please contact our support team before the effective date to discuss the available options.

11 Contact Us About Your Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the k7777 privacy team is here to assist you.

You can reach us through the following channels:

• Live Chat: Available 24/7 directly on the k7777 platform — the fastest way to get an immediate response.
• Support Email: [email protected] — for enquiries that require detailed clarification or supporting documentation.
• FAQ Page: Visit FAQ section us for answers to the most frequently asked questions about privacy and data security.

Our team is committed to responding to all privacy-related enquiries within 3 business days. For data rights requests (such as access or deletion requests), the processing period is up to 30 business days depending on the complexity of the request.